SAP TXN for Watching the SAP Screen of a particular User

[Former Member]

Hi Gurus,

A different problem.

I am sitting in a Place X and my user is sitting in place Y.

We both access the same SAP system. And pass information via Phone.

Teaching them : how to execute a particular TXN is a big problem!!!!

My question is : He want to watch What I type in the Transaction Screens through any SAP transaction?????

Something like sharing a Desktop in Windows!!! That allows atleast 2 to view a thing that happens in a Screen!!

Can anybody help me out??????

Thanks

Kam

[Former Member]

Hi Kam,

What about using a standard tool like netmeeting?

best regards,

Martin

[Former Member]

Kam,

In version 3.1H, there was something called as ECHO SESSION. However, I don't think it exists anymore.

So, NetMeeting / WEBEX should be the solution.

Regards,

Ravi

[Former Member]

Kam,

In version 3.1H, there was something called as ECHO SESSION. However, I don't think it exists anymore.

So, NetMeeting / WEBEX should be the solution.

Regards,

Ravi

[Former Member]

Thanks guys for the reply!!!!

But we need to do throgh some SAP Transaction!!!

NetMeeting is the not an Official s/w with my Client!!!

Thanks

Kam

[Former Member]

Hi Kam,

I think this is possible through transaction SM04. From the menu, choose User > Copy session.

You can also look at the following link:

Sudha

[Former Member]

Sudha,

Thanks for the details!!!!

The referenced link still doesnot provide the solution.

And it says that the reqd functionality has been removed by SAP in the higher version.

Many Thanks

Kam

[Former Member]

Hi KAM,

Why dont you record your transactions in transaction recorder SHDB . Just ask you user to run the recorded transaction with changed values. You can also use CATT to reocrd your transaction for training.

Cheers

[Former Member]

Hi Kam,

I agree. The best solution now seems to be to record the sessions in some way and have the user run the same.

Also, could WebEx be a possible solution? It can be used over the internet..

Sudha

[Washington]

Hi Kam,

i agree with Sudha e Sanjay, this must be the best solution by now.

If you need to access the screen of your user consider to use some VCN software (ex.: http://www.tightvnc.com) or others (ex.: PCAnyware).

Regards,