Delivery Status Not Updated.

[Former Member]

Hi All,

I am working on CRM Service Scenario, I have created a Service Order with Sales Line item and Service Line Item and done the Delivery and PGI in ECC. However I am unable see the follwing

1. Transaction History is not Updated with Delivery and PGI Document.

2. In Line Item Status of the item remained as "Not Delivered" instead of Delivered.

3. Status of the Item has been set to completed.

4. Not able to see Order NO in Billing Due list in CRM

Is there any report or way through which I can update the Document Status in CRM

Regards

Arun

[former_member191572 · Accepted solution]

Hi,

I guess from ecc there is no standard functionality to update the CRM status, You can achieve that by some enhancement by the RFC call from ECC.

Or By creating an batch program to change the required status.