NW EPM / BPC 10 add-in doesn't show data

Hi,

we are facing problem, when one of customers PCs doesnt show any transaction data in EPM add-in.

It doesnt matter which user logs to add-in on this PC. Reports are loaded well there, but without transaction data.

Im pretty sure there is no data or account problem, but probably problem with current PC or some settings.

Transaction data are visible from reports in "WEB-CLIENT".

Each PC consists of same HW and SW.

EPM add-in SP15. Tried to reinstall too.

Software requirements are met.

I also switched log level to "INFO", but logs seems exactly fine as logs on another PC while opening the same report. I will try to move to the "TRACE" level.

Any idea would be helpful. Thanks.

Viktor