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Former Member

logon not possible (error in license check)

hello all ,

i have a serieous problem with my connection to sap netweaver.i installed it well and all was good until the last step of installing the license key.may be i done a bad thing when i installed the new key license and deleted the old but now i'm blocked and can't do anything i'm blocked in the first screen of logon and i get the message :logon not possible (error in license check).

please can you help me?

find below my screenshot in attached file.

thank you in advance

capture_ecran.jpg (28.8 kB)
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5 Answers

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    Former Member
    Oct 30, 2013 at 10:26 PM
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    Former Member
    Oct 30, 2013 at 10:41 PM

    Hello

    If you have an issue with license and cant login to the system then the only way to login is with user SAP*.

    DDIC or any other user id will not work except SAP*. If  this is a new installation then SAP* password will be same as master password which you provided during install.

    If you still cant login to SAP* then you will have to delete SAP* from the database level which will reset the password to default.

    This is a pretty standard process when system copies / refreshes are performed.

    Regards

    Amit Padmawar

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  • Oct 31, 2013 at 02:25 AM

    Hi,

    Check dev_w* trace file to see what is the error.

    Thanks.

    Jim

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    Former Member
    Nov 04, 2013 at 03:00 AM

    Hi Nour,

    Your issue can be resolved in following way:

    •Please proceed the following steps -

    •1. If you have ever create user name SAP* in SU01, there would be an entry

    for SAP* exist in table USR02, in this case, you need to firstly delete it.

    If your database is SQL server, use below command.

    (If other database, ask your database admin to delete the entry from database level.)

    Use user <sid>adm, start the "Query Analyzer", enter database SID,

    •with window authentication, Enter the following command and execute it:

    •   DELETE FROM USR02 WHERE MANDT='<client>' AND BNAME='SAP*'

    •   Exit the  "Query Analyzer"

    •2. Make sure that parameter 'login/no_automatic_user_sapstar=0' within

    •your DEFAULT.PFL. Set the parameter in the file and restart the SAP system from the MMC.

    •3. login to client 000 with sap*  and password "PASS"

    •4.  Recreate SAP* user within SU01 and set a new initial password

    •5.  Unlock DDIC and set a new password

    See relevant Note 68048, 2383, 4326.

    68048 Deactivating the automatic SAP* user

    2383 Documentation: description of "super user" SAP*

    4326 No user with super user authorizations  (released internal)

    If you have any query, feel free to let me know.

    I hope this helps!

    Thanks,

    Sunny

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    Former Member
    Nov 04, 2013 at 03:43 AM

    Hi,

    Its only my guess , are you connected to internet..... If not connect you system to internet and try to install........I had one issue like this earlier ......Its only my guess...,.

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