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Problems activating bing maps

Jan 13, 2017 at 06:46 PM


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Former Member

Hello good afternoon! I have a problem when activating the bing maps or google maps, in silverlight it tells me that I need to activate the mashup but it is already active, someone could help me please.

Attached images,

Thanks and regards.

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2 Answers

Jeevan Gowda Kunigal Nanjegowda
Feb 02, 2017 at 08:37 PM


Could you please confirm have you entered the API keys for the Bing maps ? With a valid API key it should work

--Please click on Show API key option, then you will get text field to enter the API key.

Did you purchase API key from Microsoft? If so Please check back with Microsoft for the validity of the API key. Even with valid API key if you are still facing issues, please raise an incident from the respective tenant.

Also please note API keys for Bing maps can be purchased by Microsoft and for Google maps we request you to use the API key provided by SAP. To get the Google maps API key please create an incident.

Additional info: Bing maps works only with Silverlight client and Google maps works only in HTML5 and RUI clients.

So depending on the users usage activate the respective maps because it is not recommended to have both the maps activated at the same time.

Hope this was helpful

Thanks & Regards,


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Saurabh Kabra
Jan 16, 2017 at 06:59 AM


Can you please make sure that API keys are enabled. to check please click "Enter API Keys";

here check if API keys are properly entered. If it is entered then it will show you green icon:

else it will show you and blank light;



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Former Member

Hello Saurabh.

Effectively the icon goes blank, but on the outside before clicking on 'Enter api keys' it goes green. I do not know what else to do. :( I teach you in images what happens to me.

If you know how to help me, I would appreciate it.

bing.png (15.4 kB)
bing-maps.png (44.6 kB)