Hi All (specially Mr Mark Chalfen),
It is first time implementation of Collections Management (conversion from legacy), Business Partners are already existent (in Banking module) and they are given UDM000 role additionally, but WITHOUT assignment of Collection Specialist.
With Even Distribution of Worklist items - these will go to Collection Specialists.
Issue is that we would like that particulat Specialist to contact BP in future. So after assignment through Even Distribution - it is required that BP Master shall be updated with that Specialist.
How to achieve it?
Also, in the Worklist Display and/or Creation, they need some additional columns of data that is available (not in AR but Banking module). It is achievable through BAdI. Is there any step-by-step instruction guide to define this and implement? (I don't know ABAP - but, want to do it myself as there are other BAdIs as well and have to provide ABAP team with Functional specs).
Thanks in advance.