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Former Member

Online W2 not available even though 3228 record is set correctly

We have an employee who cannot see their 2016 W2 in ESS even though their 3228 record is set to online only. If I look at infotype 3228 in PA20/PA30 for this employee I can see the W2 form is available there. What would cause it not to be available in ESS?

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1 Answer

  • Jan 27, 2017 at 11:33 AM

    I have a very similar issue except we cannot see it in IT3228 either. It was once showing for 2016 but no longer visible! Were you able to resolve your issue?

    Regards

    Lena

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    • Former Member

      It appears there might have been a delay between processing the W2s and all of them showing up in the ESS portal. When the employee tried again later, he is now able to view his W2.