Skip to Content
0

Online W2 not available even though 3228 record is set correctly

Jan 13, 2017 at 05:35 PM

30

avatar image

We have an employee who cannot see their 2016 W2 in ESS even though their 3228 record is set to online only. If I look at infotype 3228 in PA20/PA30 for this employee I can see the W2 form is available there. What would cause it not to be available in ESS?

10 |10000 characters needed characters left characters exceeded
* Please Login or Register to Answer, Follow or Comment.

1 Answer

Lena Cromwell Jan 27, 2017 at 11:33 AM
0

I have a very similar issue except we cannot see it in IT3228 either. It was once showing for 2016 but no longer visible! Were you able to resolve your issue?

Regards

Lena

Show 1 Share
10 |10000 characters needed characters left characters exceeded

It appears there might have been a delay between processing the W2s and all of them showing up in the ESS portal. When the employee tried again later, he is now able to view his W2.

0