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Online W2 not available even though 3228 record is set correctly

Jan 13, 2017 at 05:35 PM


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We have an employee who cannot see their 2016 W2 in ESS even though their 3228 record is set to online only. If I look at infotype 3228 in PA20/PA30 for this employee I can see the W2 form is available there. What would cause it not to be available in ESS?

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1 Answer

Lena Cromwell Jan 27, 2017 at 11:33 AM

I have a very similar issue except we cannot see it in IT3228 either. It was once showing for 2016 but no longer visible! Were you able to resolve your issue?



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It appears there might have been a delay between processing the W2s and all of them showing up in the ESS portal. When the employee tried again later, he is now able to view his W2.