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Former Member

End User Partner not validated against sales organization on sales order

Our sales order require the Enduser for F.Trade (EU) partner to be maintained, but SAP is not validating that it has the sales order sales area maintained on the customer master.

I found an OSS note (577278) that says the bill-to partner is not validated because the sales order only needs is the address from the customer master and the sales area data is not needed and is not required to be maintained.

This may be the same reason for the Enduser for F.Trade (EU) partner, but in our case, we pass this information to GTS, which then gives us an error if the EU partner is not maintained for the sales area.

Is there configuration, or other way, for force Enduser for F.Trade (EU) partner to have a valid sales area at sales order creation?

Thanks

Jim

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5 Answers

  • Oct 25, 2013 at 05:38 PM

    This may be the same reason for the Enduser for F.Trade (EU) partner, but in our case, we pass this information to GTS, which then gives us an error if the EU partner is not maintained for the sales area.

    Could you please share your steps which you are performing to reach that error? Also share the complete error message number and text. That would be helpful for us to understand your issue and its solution.

    Thank$

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    Former Member
    Oct 25, 2013 at 07:34 PM

    Thanks MoazzaM,

    The problem is that when creating a sale order, we are not getting an error for end-user partner.

    We create a sales order using VA01 and enter our sales area 1000/10/10. In our configuration, we have sold-to, ship-to, payer, bill-to and end-user all as mandatory partners at the header level.

    Sold-to, ship-to and payer are all validated that they are set up in the customer master (XD02) and have the 1000/10/10 sales area maintained. If I select a payer (for example) that does not have the 1000/10/10 sales view created on the customer master, I get the “Payer XXX is not maintained in sales area 1000 10 10 message VPD013” error message.

    If I select a bill-to or end-user in the sales order that does not have the 1000/10/10 sales area maintain, I do not get any type of error message. (we want an error message at this point).

    I found an OSS (577278) that describes why bill-to partner is not validated, but I have not found anything as to why end-user is not validated. I “assume” that it is for a similar reason, but I want to know if there is any configuration to force the end-user partner to be checked that it has a valid sales area maintained on the customer master, and if not, to give an error message to the user.

    Our issue is that we have multiple company codes. Some are using GTS, others are not. We only pass master data to GTS for the company codes that are using GTS. So, if I create a sales order with sales area 1000/10/10 and I select an end-user partner that is only set up in 2000/10/10 sales area, SAP does not give me an error. Since company code 2000 is not using GTS, did not pass this end-user over to GTS, the order is rejected. (I don’t have a specific error message from GTS, but it is because the partner is not set up).

    As we add additional CC to GTS, this problem will go away. Also, we know that we can populate GTS will all our customer masters, but since a large percent are not used yet, we are trying to avoid this option. Our hope is that we can maintain the sales area for these few end-user customers for now.

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    • Former Member Narendra Konnipati

      Hi Naren,

      Bill-to does not validate against sales area. There is an OSS note (577278) that explaines why. I can use the same partner for shi-to and end-user. I get the error for ship-to, but not end-user, so I know this specific partner is not set up. I also validated in table KNVV as you suggested, it is not there.

  • Oct 26, 2013 at 09:42 AM

    I think the issue is here with the sales area of order and sales area of the customer defined-are not same.

    Why dont you try extending the customer to the company code where you are getting error (XD01)

    Error comes in 1000/10/10 area and not in 2000/10/10.

    Please let us know.

    Phanikumar

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    • Former Member

      Hi Phanikumar,

      I think you are missing the issue. The issue is that when we enter a sales order and select an end-user partner that is not set up as the same sales area, we are NOT getting an error. We WANT to get the error.

      We don't know there is an issue intil later on in the process. After several people look at it, it is determined that it is the end-user partner is not extended to the sales area and the order go back to the sales team who do extend the sales area. If they would get the error at order enter, they will know to extend.

  • Oct 28, 2013 at 01:03 PM

    Hi Friend,

    I am not sure, but have to first create a User Code in T-Code : PAL1 and then try to enter the User End Code.

    Hope this will help you in some way.

    Regards,

    Kundan

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  • Oct 28, 2013 at 01:19 PM

    """"After several people look at it, it is determined that it is the end-user partner is not extended to the sales area and the order go back to the sales team who do extend the sales area. If they would get the error at order enter, they will know to extend.""""

    Thanks for correcting me--may be any extension Already done here as i expressed???

    Phanikumar

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