ChaRM - Visibility of Incidents for users

[Former Member]

Dear All,

We have followed below link to restrict visibility of incidents to users :

http://wiki.scn.sap.com/wiki/display/SMAUTH/UC00035

However all users can still see all requests in SM_CRM.

Please suggest.

Thanks & Regards,

Nisha

[Former Member]

Hi,

you might be still having some super level authorisation exist. Goto SUIM search all the roles for these users with the auth object CRM_ORD_PR check any other roles you have give *, instead of proper restriction.

specially on composite roles.

Please check

Thanks

Jansi

[former_member390670]

Hello,

Can you explain what kind of restriction you want?

I suppose you mean that the transaction types are all visible? Because that's what the above link explains.

Regards,

Tom

[Former Member]

Dear Tom,

We require restriction on requests within same transaction type.

For example -

Considering 2 users - User A and User B.

Each of them create Request for Change via SM_CRM, then User A should not be able to view/edit User B's requests in SM_CRM.

Thanks & Regards,

Nisha