Update button not available in Setup-General-Users.

[Former Member]

We need to update the manager user with Mobile option and add the mobile No and Device ID. But Update button not available in Setup-General-Users. Only Add and Cancel buttons are there. The License is installed for this Company.

Thanks,

Parag Rane.

[KennedyT21 · Accepted solution]

Hi Parag Rane...

Only superuser has the provision to do such updates ... Login as a super user and try

Regards

Kennedy

[Former Member · Accepted solution]

I have logged in as manager which is a super user got created by default when the company was created and has full authorisation and professional license attached to it

Still when I go to setup-general-user it does not show any list of users to select and update button is not there

Thank

Parag Rane

[kothandaraman_nagarajan · Accepted solution]

Hi,

Could you paste screen shot user settings?

Thanks & Regards,

Nagarajan

[Former Member · Accepted solution]

Hi Parag,

You need to change the users-setup form to find mode and find the user instead of type in user name in the add mode.

Thanks,

Gordon

[Former Member · Accepted solution]

Thank you Gordon and also everyone.

Parag Rane.

[KennedyT21 · Accepted solution]

Hi Parag Rane...

If You got the solution pls close the thread with the correct and heedful answers

Regards

Kennedy

[Former Member]

Hello,

You will have to login as a super user to do this change.

Thanks,

Priya

[former_member366431]

Hello ,

Please login with super user & do this activity .

Thanks

[kothandaraman_nagarajan]

Hi,

Yes. Only super user can assign mobile user.

Thanks & Regards,

Nagarajan

[kothandaraman_nagarajan]

Hi,

Are you super user? Not able to open above attachment.

Thanks & Regards,

Nagarajan