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Former Member
Oct 24, 2013 at 04:31 PM

Service Desk in Solman 7.1

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Hi,

I have configured service Desk in Solman 7.0.

I want to know

- Is Servive Desk same in Solman 7.1 SP6

- Lot terms I am finidng Incident Management, Problem management, Service Request management etc

If I know Solman 7.0 service desk will it cover all above topics.

Regards

P Kumar