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Former Member
Oct 23, 2013 at 06:02 PM

Subject field not being populated in NOTIF_CREATE (ZMIN)


Dear experts,

This is my first time configuring Service Desk using the SMIN transaction.

I copied it to ZMIN and everything looks good so far, but I'm having some difficulty related to the "Subject" field in NOTIF_CREATE. It is not being populated.

First things first: which catalog should I use? I1, as it used to be done for SLFN?

Presuming using I1 is correct, I created a new group (ZMSGS), since I'll use custom values for the field.

So, now I have MLDGDM1 and ZMSGS.

How to determine which code group is going to be used when opening an Incident?

Thanks in advance,

Felipe Assef