Skip to Content
author's profile photo Former Member
Former Member

Info regarding internet sales and people centric UI

Hi,

I am currently working on mobile sales solution. The sales rep in the company are not happy with mobile sales especially for conntrans.

So they require an online solution. So they want to do mobile sales functionality on the internet.

Should the company go for CRM internet sales or people centric CRM.

What is internet sales basically and what is the difference between CRM internet sales and people centric CRM.

Any Info will be highly appreciated.

kind regards

middleware developer

Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

2 Answers

  • Posted on Oct 06, 2005 at 02:15 PM

    Hi,

    AFAIK internet sales is intended to build a B2B or B2C online shop on the internet. The PC-UI gives your users access to the CRM Application through the SAP Enterprise Portal. But be aware that you need at least DSL speed to get a good performance. If you have lower bandwidth I would suggest to use Terminal Servers.

    Regards

    Gregor

    Add a comment
    10|10000 characters needed characters exceeded

    • Hello,

      you need the Portal because the different PC-UI Applications are linked together via the Portal. The Portal provides the enviroment to link form an Account to their Opportunities and Activities.

      Have a look at the documentation for the ;\ New Weblogs where you find also information about PC-UI. You will need an experienced PC-UI Consultant to enhance the PC-UI interface.

      Regards

      Gregor

  • author's profile photo Former Member
    Former Member
    Posted on Oct 08, 2005 at 10:43 AM

    Hi Geetha,

    The main difference between PCUI and Internet sales is

    -> PCUI is a portal based SAP initiative which allows users to view their work spaces in web applications. The PCUI is so designed that users can customize thier view. This means that users can merge different views into one window. The information in these windows can also be customized. Hence using the Role based view, SAP PCUI provides a view specially for a user.

    -> Internet sales is used in the Business to business or Business to Customer scenario. This involves hosting webshops and catalogs where the users can purchase items.

    Regarding the problem of your Sales Rep, I think that the online solution and Mobile solution are quite different and they complement each other. For the Sales Reps who have to go to field, mobile or laptop solution will be best and online soln will not help.

    Best Regards,

    Ankur.

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.