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Former Member

IC Webclient blank screen

We have installed CRM 4.0 with J2EE 6.20 along with all the required Java components and ICSERVER. The RFC destinations work without any problems. But when we start the CRM_IC application only a blank white screen is displayed in the browser.

In MS Internet Explorer, we get a Javascript error and other than this there is no error in any logs. Digging into the service market place, we found some notes and applied them too. Has anyone faced such problem and can provide the solution?

thanks

Prakash

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1 Answer

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    Former Member
    Oct 05, 2005 at 09:07 PM

    what SP level are you on?

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    • Former Member Former Member

      Hi Prakash,

      What JRE Version & O/S version are you using at the Client?

      I presume you have already activated all the CRM_IC service in transaction SICF.

      I would also look at applying latest Support Packages as I understand you should be atleast on SP6.

      Regards

      Chandu

      Message was edited by: Chandu Cheeti