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Former Member

Version Management in CMC is not opening


We have upgraded the BO from 4.0 sp7 patch1 to 4.1 sp1 patch1. After this, the Version Management is doesn't open properly & is showing below message in Red color.

"Sorry Promotion Management application is unable to process your request"

Does any one have some suggestions, solutions to resolve this issues.

Best Regards,

Prabhu Reddy.

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1 Answer

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    Former Member
    Oct 20, 2013 at 02:16 PM

    Have you done the VMS setting for clear case version management or subversion? Check admin guide for the setup. Here are the setup steps which should help you

    Using the Version Management System Settings Option

    You can set the version management system settings from the Central Management Console. You can configure the SubVersion and the ClearCase parameters.

    To set the SubVersion management system, complete the following steps:

    1. From the CMC home page, select Applications..

    2. Double click VMS. The Version Management Settings screen appears.

    3. Select VMS Settings.

    4. From the Version Management Systems drop-down list, select SubVersion.

    The server port number, password, repository name, server name, user name, the name of the

    workspace directory and the name of the install directory that were provided during the promotion

    management tool installation process, are displayed in the appropriate fields.

    5. Modify the fields, if required.

    Ensure that you enter the install path extending till the .exe file. In Windows: INSTALLDIR\SAP

    BusinessObjects Enterprise XI 4.0\subversion or in Unix: INSTALLDIR/sap_bobj/en


    6.You can use either http or svn protocols to access the subversion repository by clicking the http or

    svn radio buttons respectively.

    7. You can validate the VMS settings that you entered by clicking Test VMS.

    8. Click Save.


    • If you want SubVersion as your default VMS, then select Use as Default VMS.

    • If you have modified the fields as per Step 3, restart the Server Intelligence Agent.

    15.2.1 Setting the ClearCase Version Management System in Windows

    To set the ClearCase version management system in Windows, complete the following steps:

    1. In the "Administration Options" window, click VMS Settings.

    2. From the Version Management Systems drop-down list, select ClearCase.

    3. Enter the following details:

    • ClearCase Map Drive - Enter the drive name. By default, it is the M drive. For example: M:

    • VOB Tag Name - Enter the Versioned Object Base (VOB) name. For example: FridayVB

    • View Storage Directory - Enter the path to the shared folder. For example: \\HostName\Fold



    The host name must not be written as localhost.

    4. Click Save.

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