on 10-17-2013 11:23 AM
I understand that you already changed the Mail Message Templates to generate the new proposed email format.
Now you have to configure this new mail message template in mail configurations. This can be done from:
Setup -> Mail Configurations
If you have not configured any custom mail configurations yet, you might only have the System
Default Mail Configuration. All you might want to do now is to duplicate this configuration and add the custom mail message template as shown below:
Hope this helps!
Regards,
Bindu
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