Printing to FAX (SwyxWare)

[Former Member]

Hello,

unsing Crystal Reports for Visual Studio I want to send my report to a FAX-printer (Swyx Client) but the Fax client dose't

recognize the fax number.

Printing the same report direct from CR V10 it works.

The font for the faxnumber is Arial Unicode.

Please help,

Brigitte

[former_member183750 · Accepted solution]

Hello Brigitte

Can you please provide more information:

1) On the steps you have to do to do the faxing from the CR designer?

2) On the steps you have to do to do the faxing from the application?

3) What version of .NET?

4) Web or Win app?

5) Confirm that the CR assemblies referenced in your project are version 13.x

6) If (5) is true, you are using Service Pack 7.

- Ludek

Senior Support Engineer AGS Product Support, Global Support Center Canada

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[Former Member · Accepted solution]

Hello Ludek,

(1 CR Version 10.0.5.1506 - with the added Report: Select Swyx as Printer and than “File” – “Print”

(2 Two ways testet, both doesn’t work

-With Reportviewer (crystalReportViewer1.ReportSource = crRptDoc;) and Print-button

- crRptDoc.PrintOptions.PrinterName = „Swxy“;
   crRptDoc.PrintToPrinter(Kopien, Collection, Startseite, Endeseite);

(3 .NET 4.0

(4  Win App   

(5) 32bit 13_0_7      

‚Printing‘ to Swxy with application always a window asking for the faxnumber pops up.
Do you need more information?

Brigitte

[former_member183750 · Accepted solution]

Umm, so, how does Swxy know the fax number when you are printing from the CR designer?

- Ludek

[former_member11696 · Accepted solution]

Try exporting the report to what ever format and then use their SDK to print the file.

Don

[Former Member · Accepted solution]

The fax number is included in the string: @@Number....@@

Brigitte

[Former Member · Accepted solution]

Hello Don,

now I started a preview of the report from my application and made an export

to *.rtf, *.doc and *.csv opening with microsoft word/execl and print to SwyxPrinter -> the fax number is recogized.

to *.pdf opening and printing with adobe reader doesn't work.

Brigitte

[former_member11696 · Accepted solution]

Here is another option, replace our print button with yours and add the code behind it:

Search for Kbase - 1765153

Don

[Former Member · Accepted solution]

Don,

I don't understand what you mean.

The user of my application has only one button to "print" the fax. No viewer and no more data entering. Also the Swyxprinter is preselected.

Brigitte

[former_member11696 · Accepted solution]

What is this:

The fax number is included in the string: @@Number....@@

Nothing in CR SDK that would accept the string to extract the fax number.

Here's an example, In CR Designer if you send a report using that fax driver does it pop up a message box to enter the number? That is the info you need to fill in, it's not a CR dialog box but the fax driver asking for it.

So at runtime how do you get the fax number into the prompt?

Don

[Former Member · Accepted solution]

Don,

I know, that the string for the fax nuber is not a feature of CR.

If I print with fax driver from CR Designer (version 10.0.5) the fax was send without any message box pop up.

Now I have done the following. With runtime I export the report to a word document and then print to fax from Microsoft word. The fax was send without any message box, too.

Is it  possible, that with runtime the data to the fax driver where send as graphic data so the driver could not recognize the sequence for the numbe?

Brigitte

[former_member11696 · Accepted solution]

Ok, but still don't know where you use this line:

The fax number is included in the string: @@Number....@@

Don

[Former Member]

Hi, Brigitte.
Integrate the fax function into your SAP software using these 2 free fax APIs SOAP (HTTPS web services) and SMTP (e-mail). With Popfax Internet Fax Service you can send faxes directly from SAP module, include such objects as cover pages, signatures in outbound faxes, personalize documents for each recipient, use the “Registered fax” patented system to certify the content that is delivered, receive faxes within your SAP or any other CRM to fax numbers provided online by Popfax or that you have previously ported to Popfax, receive notifications on each fax delivery in your backoffice application and emailbox, resend failed faxes in two clicks, perform faxmailing to multiple users using your own distribution lists, store faxes in the Cloud, search faxes using OCR feature, and print any of them when necessary. For more information, see this link.