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author's profile photo Former Member
Former Member

Campaign Execution with Contact Disallowed

Dear All,

Do we have any BADI to achieve below scenario ?

I have a Target Group which has BP's with Contact Status " Disallowed" but still want the system to consider them for campaign execution / send them to channel ? say i want this process to be followed for certain Campaign Type ? Has anyone encountered similar scenarios ?

appreciate your feedback.

Best Regards

Sweta

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5 Answers

  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Nov 08, 2013 at 09:06 AM

    All, we have developed a Custom solution for it.. Thank you for all the support

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  • Posted on Oct 17, 2013 at 08:50 AM

    Hi Sweta,

    if you need to have more specific way to define how a BP can be addressed you may use the Marketing Permissions functionality. By this it is possible that contacts are allowable for a certain contact channel and specific time range.

    But basically if the status is "disallowed" there may be a legal requirement behind and the BP shall really not be contacted.

    Regards

    Harald

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  • author's profile photo Former Member
    Former Member
    Posted on Oct 17, 2013 at 08:57 AM

    Hi,

    That is not possible (I guess you are referring to 'Marketing Permissions'). As a workaround i would suggest relevant data is made available in segmentation as a criteria and then controll it from here.

    Kind regads, Sigurd

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    • Former Member Former Member

      Hi,

      I don't think that it is possible to 'force' emails out for BUT000-contact = 2.

      One thing that you could try was to create a TG (containing for b-c = 2) and try to send emails directly (not using campaigns). Unfortunately i don't have acess to a sandbox in order to try this out myself.

      In regard to segmentation what i was referring to was create a infoset in order to acess / filter on masterdata - but that will still not work if you are using but000-contact.

      Sorry,

      Kind regads, Sigurd

  • author's profile photo Former Member
    Former Member
    Posted on Oct 22, 2013 at 03:53 PM

    Any suggestions? We are generating file export with BP's having contact status disallowed.

    Many Thanks in Advance.

    Best Regards

    Sweta

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  • author's profile photo Former Member
    Former Member
    Posted on Nov 09, 2015 at 03:23 PM

    Hello Sweta,

    as I can see you solved the problem with a customer development. Now I have the same requirement and wanted to know if you could tell me how exactly you solved this problem.

    Appreciate your feedback.

    Best Regards

    Sammelbenutzer

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