Skip to Content
author's profile photo Former Member
0
Former Member

Standard Interface for CRM System

Posted on Oct 04, 2005 at 10:18 AM 15 Views

: What standard interface does the CRM system expose to XI? For e.g. Standard IDocs or BAPI? If yes give details about the same. If NO standard IDocs / BAPI are available then do we need to write one?

Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

1 Answer

  • author's profile photo Former Member
    Former Member
    Posted on Oct 04, 2005 at 11:50 AM
    0

    Gareth,

    CRM has an external interface adapter (XIF) that can send all CRM DATA to external systems. You only need to setup an RFC-destination, a XIF-site (much like the R/3 site), subscribe to the data that you want and indicate the interface format. You can choose between Idocs and XML.

    The XML will be send directly to the XI. If you choose idocs, you'll have to setup an outbound idoc profile and an outbound port to interface the idocs to the XI system.

    Example: suppose that you subscribe business partners to the XI-site in an XML format, then CRM will send all business partner changes to the IP address of the XI.

    Grtz,

    Michael.

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.