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author's profile photo Former Member
Former Member

superuser cannot create normal internet user

Hi

In CRM 4.0SP9 ISA internet user management web application, when logon as superuser to create an internet user, I find only authrization "superuser" is available for assignment for new internet user, but "internet customer" is not available as documents describe. For comparison, when logon as webshop manager to create an internet user, both authorization "superuser" and "internet customer" are available for assignment.

so I wonder why superuser cannot create normal internet user in web application?

Thanks in advance!

Patrick

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  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Oct 12, 2005 at 06:04 AM

    Hi Patrick,

    what is the role you have assigned to the config under

    -> Set B2B Internet User

    Should be SAP_CRM_INTERNET_CUSTOMER

    This role should also be under the config for

    -> Set Roles for Web-based User Administration

    Check your XCM settings for the web app.

    If you believe that it is all configured correctly then suggest you create an OSS message.

    Cheers

    Andrew

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    • Former Member

      Hi Andrew

      I set "SAP_CRM_INTERNET_CUSTOMER" in IMG "Set B2B internet user" and I preselect "SAP_CRM_INTERNET_CUSTOMER"&"SAP_CRM_ISA_UA_SUPERUSER"&"SAP_CRM_ISA_WEBSHOP_MANAGER" in IMG "set roles for web-based user administration".

      Is it possible you can tell me which function module is to read the authorization of assignment for superuser? maybe I can have a look with that:-)

      Thanks.

      Patrick

  • author's profile photo Former Member
    Former Member
    Posted on Oct 05, 2005 at 11:28 AM

    Hello

    Anybody can help?

    Thanks! Patrick

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  • author's profile photo Former Member
    Former Member
    Posted on Oct 11, 2005 at 05:27 AM

    Hi Patrick,

    you need to maintain the necessary customising in the IMG under:

    Customer Relationship Management -> Internet Sales -> Internet User

    -> Internet User Settings

    -> Web-based User Management

    Cheers

    Andrew

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  • author's profile photo Former Member
    Former Member
    Posted on Oct 13, 2005 at 06:48 AM

    Hi Patrick,

    Suggest you only pre-select the role SAP_CRM_INTERNET_CUSTOMER

    Other than that I haven't debug it before as it always worked. (do a search on function modules ISAUSER*, bound to be something like that.)

    Cheers

    Andrew

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