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Former Member
Oct 10, 2013 at 11:39 AM

Shadow instance couldn't be started, check 'STARTSFI.LOG' and 'DEVTRACE.LOG': Process G:\usr\sap\EPD\SUM\abap\exe/sapcontrol.exe exited with 2, see 'G:\usr\sap\EPD\SUM\abap\log\SAPup.ECO' for details

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We're facing the error below below during the Prepocessing phase of EHP6 upgrade on our production server.

This trouble ticket was created by SAPup on 20131009100402
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SAPup broke during phase START_SHDI_FIRST in module MAIN_SHDRUN / Shadow System Operations: SPDD and Activation
Error Message: Shadow instance couldn't be started, check 'STARTSFI.LOG' and 'DEVTRACE.LOG': Process G:\usr\sap\EPD\SUM\abap\exe/sapcontrol.exe exited with 2, see 'G:\usr\sap\EPD\SUM\abap\log\SAPup.ECO' for details
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Summary of SAPup:
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SAPehpi Release: lmt_004
SAPehpi Version: SAPup release lmt_004 version 53.000
Start Release: 731
Target Release: 731
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Summary of host system details:
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SID: EPD
Host: HFDT1SE01
MS Host: SAPHFDT1SEGRP
GW Host: HFDT1SE01
Start Path: D:\usr\sap\EPD\DVEBMGS07\exe
Kernel Path: D:\usr\sap\EPD\DVEBMGS07\exe
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Summary of operating system details:
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OS Type: Windows NT X86_64
OS Version: 6.1
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Summary of database details:
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Database Type: syb
Database Version: 15.7.0.101
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Summary of RFC details:
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Host: HFDT1SE01
GW Host: HFDT1SE01
Client: 000
Destination: EPD
Language: E
System No.: 08
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We have attached the dev_disp log file from the SUM directory.In addation we have attached the following log files for your further analysis:

SAPup.ECO
SAPup_troubleticket.log
STARTSFI.LOG

Please assist

Regards