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Hyperlink missing in the emails sent through actions in SAP CRM WebUI

Jan 13, 2017 at 08:29 AM

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Hi Experts,

We have been facing an issue wherein the hyperlink is missing in the emails sent through actions in SAP CRM WebUI. The emails are created through mail forms and it contains details about the service contract. In the email there is also an hyper link through which the actionees open the contract to accept the task assigned to them in the action.

However the mails are received properly to all the actionees for accepting task but only the hyper link is missing in the email .

Please suggest what could be the reason for this issue and it is only happening in the production system and not in any other testing system.

Regards,

Pravin

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