Payment advice not displaying in SP02

[Former Member]

the correspondence print programs are configured correctly and tested in DEV which prints the payment advice (SP02) displaying the header and the footer. when testing in QA, the payment advice is not displaying at all. only payment summary is displaying. i have checked the correspondence and the print variants in F110 and all configured accordingly.

any suggestions what i would be missing

regards

sinu

[vinod_vemuru2]

Hi,

Please check the job log and job spool to see the details. Printer could have been locked in quality system. You can try using local printer.

Thanks,

Vinod.

[Former Member]

HI Vinod,

the print parameters are maintained correctly in SP02. when you mention printer could be locked in quality system, can you be more precise? the job log is successful. still no payment advice output.

regards

sinu

[vinod_vemuru2]

Hi,

Can you please attach/paste the job log? You can check the printer status in t-code SPAD.

Also, check if there are any documents actually selected for payment and share the payment advice program you are using.

Thanks,

Vinod.

[Former Member]

HI Vinod,

i checked SPAD and Locl is not defined. i defined a local printer and still the payment advice output is not displaying.

error log mentioned in the job log is referring to duplicate payment check only. please find payment advice output how i receive in QA?

[vinod_vemuru2]

Hi,

Please check the payment advice forms assigned to payment method if they are fine. I could see that advice is sent by post and mail. Spool 7248 seems to be the one you are looking for. Check this in SP01. If not found, ask your basis to check if delete spool after print is set.

Mail request can be found in t-code SOST.

Try to post a new invoice and pay only this invoice through F110 using required payment method by entering the FI document number  in free selections of F110.

Thanks,

Vinod.

[Former Member]

hI Vinod and Veenu,

the payment advice not appearing is not due the printer issue.the local printers are defined and still not working

regards

[Former Member]

Hi,

I know this is an old post but I have the same issue. How was it resolved?

thnx

Sachin

[Former Member]

tried local printers and all options. no luck with the output yet

regards

[Former Member]

Hi Slnu.

Points to Check

1) Try creating New proposal with New vendor and local printer

2) It could be the security issue (Check with Basis Team)

Regards

veenu

[Former Member]

HI Veenu,

i tried redefining the payment proposal to the new local printer and still does not see any payment advice output.

regards

sinu