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Former Member
Oct 09, 2013 at 08:09 AM

SAP CRM - Item Category, Transaction type, Item category determination



I am trying to configure a sales order in SAP CRM. Right now, I am in the point of defining the item category, transaction type, ...

1) My first thinking is that in the Product you have to define only the item category group, right? (I do not see any field in the product for the transaction type and Item category)

2) After that, I think I have to defined the item category, transaction type and item category determination, .... right?

But I do not know the secuence of defining such parameters and which parameters I have to define.

Can anyone explain to me how I can define this parameters? I have been trying to look for this information but it is a little confusing.

I can see in SAP CRM that there is a place for them:

Customer Relationship Management > Transactions > Basic Settings > Define Transaction types, .......

But I do not know which ones I have to define.

Thanks a lot,