I am encountering the following error in Infoview QA.
•Account Information Not Recognized: CSecSAPR3Binding::XRFCCnxBroker::BorrowConnection() failed. See following log entries for details. Failed while trying to log on to SAP system. The following RFC error was returned: [Group, Key, Message]: [3, "RFC_LOGON_FAILURE", "Name or password is incorrect (repeat logon)"]. The entitlement system has been disabled in memory. This may be because the SAP system is unavailable or because the credentials are invalid. The entitlement system has to be re-enabled before it can be used again.
All users cannot access the QA for BO Infoview using the SAP authentication. But the roles and settings provided by the security team is already correct.
What should be the probable cause of this error?