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sync error while upgrading SUP 2.1.3 to SUP 2.2 SP04

Posted on Oct 08, 2013 at 06:20 AM 19 Views

HI

We have successfully running app on SUP 2.1.3 , SAP ERP and IOS 4S. Now we planned to move on with SUP 2.2 SP04. While syncing from app on IOS6 device we got following error.

"Connect to SAP Gateway failed"

Here we followed bellow steps.

1. Upgraded Unwired Server and workspace to 2.2 SP04

2. Migrated MBO's to 2.2 SP04

3. Deployed MBOs to new Server

4. Generated code for IOS 6 and Android

5. Upgrded app with new generated code.

6. While connecting, we are able to Register device to new SUP server.

7. In synchronization we got following error.

"Connect to SAP Gateway failed"

parnter xxx.xxx.xxx.xxx ip not reached.

Is there any thing we need to do..? Because the app is running on SUP 2.1.3 successfully.

Thanks and Regards

Srinivas

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  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Oct 17, 2013 at 01:08 PM
    2

    Hi,

    Actually, client side public port is disabled.Once we enabled this, its working fine now.

    Thanks & Regards

    Srinivas

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    • Former Member
      Dec 13, 2014 at 01:05 PM

      Dear Srinivas,

      We are planning to implement SUP 2.2 in our landscape. Can you please throw some light on below concepts.

      1. What are the dependencies/presteps required to implement SUP 2.2?

      2. Can we install it on SAP system or we can install it as a standalone system and then integrate with SAP system?

      3. From where we have to download the SUP 2.2 software?

      Our landscape details are

      OS: Windows 2008 server R2

      Database: MS SQL server 2008

      SAP: Net weaver Gateway 2.0 and ECC 6.0 EHP5

      Your immediate response can help us a lot and it would be more appreciable as we are not sure about how to proceed with SUP.

      Thanks in Advance.

      Regards,

      Gangadhara Reddy

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  • author's profile photo Midhun VP
    Midhun VP
    Posted on Oct 08, 2013 at 06:32 AM
    1

    Is the "Test connection" to SAP successful when you do it from the connections of SCC ?

    - Midhun VP

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  • author's profile photo Jitendra Kansal
    Jitendra Kansal
    Posted on Oct 08, 2013 at 06:23 AM
    0

    srinivas Ek

    did you replace sup 2.2 ios and android libraries also?

    C:\Sybase\UnwiredPlatform\MobileSDK22\ObjectAPI

    When you migrated did you get any warnings mainly related to operations to the mbos?

    Rgrds,

    Jitendra

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