sync error while upgrading SUP 2.1.3 to SUP 2.2 SP04

[Former Member]

HI

   We have successfully running app on SUP 2.1.3 , SAP ERP and IOS 4S. Now we planned to move on with SUP 2.2 SP04. While syncing from app on IOS6 device we got following error.

"Connect to SAP Gateway failed"

Here we followed bellow steps.

1. Upgraded Unwired Server and workspace to 2.2 SP04

2. Migrated MBO's to 2.2 SP04

3. Deployed MBOs to new Server

4. Generated code for IOS 6 and Android

5. Upgrded app with new generated code.

6. While connecting, we are able to Register device to new SUP server.

7. In synchronization we got following error.

"Connect to SAP Gateway failed"

parnter xxx.xxx.xxx.xxx ip not reached.

Is there any thing we need to do..? Because the app is running on SUP 2.1.3 successfully.

Thanks and Regards

Srinivas

[Former Member · Accepted solution]

Hi,

  Actually, client side public port is disabled.Once we enabled this, its working fine now.

Thanks & Regards

Srinivas

[Former Member · Accepted solution]

Hi sri

Please tell me how to enable client side public port, i am facing the same problem.

Thanks and Regards

Sameer

[Former Member · Accepted solution]

Dear Srinivas,

We are planning to implement SUP 2.2 in our landscape. Can you please throw some light on below concepts.

1. What are the dependencies/presteps required to implement SUP 2.2?

2. Can we install it on SAP system or we can install it as a standalone system and then integrate with SAP system?

3. From where we have to download the SUP 2.2 software?

Our landscape details are

OS: Windows 2008 server R2

Database: MS SQL server 2008

SAP: Net weaver Gateway 2.0 and ECC 6.0 EHP5

Your immediate response can help us a lot and it would be more appreciable as we are not sure about how to proceed with SUP.

Thanks in Advance.

Regards,

Gangadhara Reddy

[midhun_vp]

Is the "Test connection" to SAP successful when you do it from the connections of SCC ?

- Midhun VP

[Jitendra_Kansal]

srinivas Ek

did you replace sup 2.2 ios and android libraries also?

C:\Sybase\UnwiredPlatform\MobileSDK22\ObjectAPI

When you migrated did you get any warnings mainly related to operations to the mbos?

Rgrds,

Jitendra