Crystal Dashboards BI4 SP6 don't allow to create connection with QaaSW

[Former Member]

Hi experts!

I'm trying to create a dashboard using QaaSW (Query as a Web Service) as on XI 3.1 version. I'm trying to use QaaSW because I need to create a dashboard sample over eFashion universe, and I don't have permission to convert de eFashion UNV to UNX. The problem is when I create a QaaWS connection on Dashboard, the connection properties screen does not appears to configure the connection, it's show blank:

There is a message on top "These connection are not supported on mobile devices", but I don't want to use that sample on a mobile devices.

These connections as QaaWS and Web Services are not supported on Crystal Dashboards BI4 anymore?

My Crystal Dashboard version is 14.0.6.1036.

Thanks everybody!!!

Gustavo

[Former Member · Accepted solution]

Hi!

I solved that problem: I tryed to use Crystal Dashboard Presentation with a temporary key of Xcelsius Enterprise 2011. I uninstalled that version and I installed the version Xcelsius Enterprise 2011 and the problem no longer occurs.

Thanks everybody!!!

[Former Member]

Hi,

If you want to see the output in mobile, QAAWS will not work. If you want to see the out put on desktop then all the connection types are compatible.

**for mobile output, use only query browser connections (Universe or Bex)

[Former Member]

Thanks Venkateshwar,

I don't want to see the output in mobide, I want only to create a simple dashboard on desktop.

[Former Member]

I dont have the note but if you want to see the dashboard on desktop then you can use any connection. No issues

[Former Member]

U dont find any note for that because it(these connections are not supported on mobile) is just like a notice or reminder

[Former Member]

Hi,

Build: 14.0.6.1036. is this Version are you using?

Its a known Issue,Please check the SAP Note

Regards,

NK

[Former Member]

Thanks NK, do you know the number of note about that known issue?