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Former Member
Oct 07, 2013 at 12:24 PM

Assignment of technician to a service order


Hi ,

I am facing issues with assignment of user to the service order as a technician.

Can you please list out the steps needed to be performed for the same. Or provide a reference for the same.

Do we need to set up RPT for such an assignment or can we assign service technician to a service order without using RPT?

The relevance of this step is for transferring service order data from SAP CRM to the Syclo Mobile App.

Reference thread is

Any help would be highly appreciated.

Thanks & Regards,