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Former Member
Oct 07, 2013 at 12:24 PM

Assignment of technician to a service order

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Hi ,

I am facing issues with assignment of user to the service order as a technician.

Can you please list out the steps needed to be performed for the same. Or provide a reference for the same.

Do we need to set up RPT for such an assignment or can we assign service technician to a service order without using RPT?

The relevance of this step is for transferring service order data from SAP CRM to the Syclo Mobile App.

Reference thread is http://scn.sap.com/thread/3343614

Any help would be highly appreciated.

Thanks & Regards,
Ashish