Clean CMC users inboxes

[Former Member]

Hi Gurus,

I need your help.

I need to clean up CMC users inboxes. Each user receives 4 messages in CMC's inboxes everyday. And it makes decrease the unit space of BO's server.

Is there any way to clean up automatically and regularly these inboxes?

Thanks

Dolors

[former_member182521 · Accepted solution]

There is no provision to limit the number of documents/messages in user's inbox as users themself are the owners of their inbox. I would suggest you to have a look here for SDK code.

http://scn.sap.com/thread/3296823

Regards

Mani

[Former Member]

Hope this KB article will help you. It looks you can cleanup inboxes using custom SDK.

1367065  - How to delete objects in a user's inbox in BOXI 3.1?

[Former Member]

Hi Dolors,

This can be easily achieved by using Enterprise SDK's.

Checkout the KBA: 1543766 - How to delete all reports in inbox of all users in 3.1

Hope this helps.

Regards,

Rajarsh 

[former_member184512]

Hi Rajarsh,

It says document not yet published, could give more information about sap KB

[Former Member]

Hello Dolors,

The default setting for report instances is 100, but this value can be adjusted.

You can change the value as desired  as described in theis article :

1287799 - Limit historical instances based on users/groups and
delete older instances

It's valid for BI4 and BOXI3.1.

I hope this help.

Cheers,

Fadoua

[Former Member]

Hi Fadoua,

but these messages are not instances. I've tried to do it with settings, but it not works with messages in users inboxes.

Regards,

Dolors

[former_member182521]

Hi Dolors,

This must help you.  http://scn.sap.com/thread/3296823

You can set a date criteria for deletion of Inbox documents of your interest.

Regards,

Mani

[Former Member]

Hi Dolors,

What are this messages , are this excel , PDF files of report instances aor nay other objects .

Could you please also share the BO patch version and application server

Thanks,

Sneha Bankar

[Former Member]

Hi,

these messages are web intelligence reports.

We have BO 4.0 SP 6.

Regards,

Dolors

[former_member136842]

Hi,

so if these Messages are WebI`s than they are Schedules.

Check the Instance Manager for recurring Jobs. Find the Instance by name which maps with the Name of the Report from the Users Inbox and adjust the Schedule.

Regards

-Seb.

[Former Member]

Hi Seb,

I don't understand what you mean. In Instance Manager I don't find any option to limit the number of instances or messages in user boxes.

Can you explain me what exactly I have to do?

Regards,

Dolors

[former_member136842]

Hi Dolors,

i thought you want to take out this user from the Schedule. Sorry - Missunderstanding.

Regards

-Seb.