We are facing an issue in the SAP Portal 7.3. When the home page of the portal loads it shows the portal run time error. After clearing the browser cookies and opening a new IE session we are able to access the portal without getting any error.
I have checked the log files with mentioned exception id, the logs files show two errors i.e. Error in call of JSP resource and Error while running compiled JSP. I have checked the related jsp file and referred java file but i am not able to understand how the issue is resolved when i clear the cookies and start a new session.
Please give your inputs so that i can get the root cause.
Thanks & Regards