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Former Member
Oct 03, 2013 at 03:15 PM

Crystal Client Unable to Save File to Enterprise Location on Crystal Server

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My Crystal clients no longer can save a file to our reports folder on Crystal Server CMC. We are running Crystal Client Version 14.0.2.364RTM and Crystal Server Version on CMC shows version 14.0.0. I can connect to the Enterprise location when I click on it to save the file in the location but when I try to save the file it gets hung up. We've shutdown the firewalls, opened the ports and given exceptions to everything within the domain no avail. Each machine sees each other when verifying network connections. I've received two errors depending on firewalls and port settings, "Transport Error: Communication Failure. (FWM 00001)" which I no longer receive and now I receive "Item 1 was not found in the collection". I've read through the items I could find here but none I have gone through fixed the issue.

Thanks.