BPC-10 NW - MS-Excel connections : Certificate problems

Hi All,

We are trying to create a connection and we got an error message that it follows:

Framework message: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS

secure channel .

The Support SAP indicated a note "1664950 - Error in Excel add-in 10: Error while communicating with the server" as a solution.

This note points to a SCN documentation that it doesn't show how to achieve this in BW and our basis team is failing to configure the certificate .

Please, Could you could point me to a documentation( step-by-step or how-to-guide) that teaches us how to get set up the certificate ?

(additional information: EPM-Addin 10.0 - 5102 , BPC-10NW 801-sp3 , BW 7.31 sp8)

Tks.

Portella