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Former Member
Sep 30, 2013 at 05:09 AM

SAP CRM 5.2 (2006s) Upgrade Material/Media purged from SAP Portal?


Hi All,

Looking for SAP CRM 5.2 upgrade media and guides on the SAP portal and it appears to have been removed? Does anyone know why? I have an open OSS message to SAP but they seem reluctant to answer.

Support packs for 5.2 are still available however in the Archive section.

The reason for this is because of this passage in one of the Media guides I do have:

In SAP CRM 7.0, SAP GUI is only supported for administrative tasks. The People-Centric UI (PC UI) is no longer supported. For more information, see SAP Note 1118231.

If you upgrade from SAP CRM 4.0 or 5.0 to SAP CRM 7.0, a technical upgrade is available, but an automatic UI migration of customer-specific UIs (including the underlying UI-related coding) is not possible.

If you upgrade from SAP CRM 5.2 or 2007 to SAP CRM 7.0, an upgrade is available and the customer-specific UIs remain intact and unchanged.

The bold part at the bottom is the important part.

Thanks in advance!