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Installing Crystal Reports 2016

While trying to install Crystal Reports 2016 Im encountering a MS Visual C++ Runtime Library Error

Assertion Failed

Is there some software that needs to be installed prior to installing this software?

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2 Answers

  • Jan 13, 2017 at 05:37 PM

    There is an installation log at the following default location:

    C:\Program Files (x86)\SAP BusinessObjects\InstallData\logs\<Installationtime>\setupengine.log

    Open the file in Notepad and search for the number 4520. Crystal Reports requires the port number for communication.

    If the port is blocked, and you will see it in the log file, then it may cause the error you described.

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  • Jan 13, 2017 at 10:12 PM

    Hi Theo,

    There is a dependency on VS 2005 C++ Security update. Most older OS's installed it by default, newer ones may not.

    You can get it from here:

    https://www.microsoft.com/en-us/download/details.aspx?id=25287

    Look in Programs and Feature to see if it is installed.

    BE sure to install using a Local PC Admin account with full rights.

    Don

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