GB Payroll - RTI FPS Submission

[Former Member]

Hello Experts,

I am trying to run the FPS program for an employee. The FPS is not running successfully for this employee because I have noticed that he has 3 different pay results for the same period and it seems that the FPS is reading the most recent record which for some reason does not contain any RTI data. Please see below:

My question is that has this employee got 3 records because retro payroll has been run for him?

Thanks

Mike

[Former Member]

Mike,

Yes, your employee has 3 records because each of the payroll runs has retro'd back to April 13.

The FPS should read from the bottom line of your screen shot (A not O or P) as these are your actual results for the most recent payroll run.

Your Actual results have only run up until June 2013 and I suspect that the reason you have no RTI results is because the RTI functionailty was activated after this date?

Out of interest, has this employee left?

I hope this helps, let me know if you figure out what the issue was, I would be interested.

Will

[Former Member]

Will,

Thank you for your input.

RTI is activated from 01.04.2013 and no this employee has not left.

I have contacted SAP regarding this as this may be a bug because I believe that the FPS should still pick up a record regardless if retro has been run. I am awaiting their reply.

Regards

Mike

[Former Member]

Mike,

I would be interested as to what they come back with.

Would you mind letting me know?

Cheers,

Will

[Former Member]

Will,

SAP advised to implement note 1846940 which has done the trick.

Regards

Mike

[Former Member]

Brilliant Mike!

I really appreciate you letting me (and scn) know!

Take care,

Will