Static Credit Management issue

[Former Member]

     Hi All,

I have configured static credit management at sales order level with reaction as error (D maintained in ova8).

For some of the customers it is working fine but for some customers  even though the credit limit is crossed system saving sales order.

I have checked all the configuration every thing is fine like.

OB45, OB38, OVA8,V/08,OVAK all the configuration is in place.

Ypdate group 12 in OB45.

Can somebody explain why this issue arises.

Regards,

udai

[siva_vasireddy2 · Accepted solution]

Hi,

Did you check for the customers which is not triggering credit check whether the credit control area is maintained in the master

[Former Member · Accepted solution]

Hi Siva,

Is it mandatory that i need to assign credit control area in customer master because in some cases system checking credit limits and in some cases it is not checking.

Regards,

udai

[amit_tunara · Accepted solution]

Hi Uday,

Please validate following configuration.

In OVAK, for required document type the check credit to be set with B or C as per requirement.

The Sales area (Sales Org/Dist Channel/Divising) of customers where the credit check is required, should be assigned to Credit Control Area.

The customer should have a Credit Master defined.

Once all these settings are done, create a sales order and check the Credit Status (Check the Sales Order status and check credit check status)on header with the customer where Credit check is not working as per you.

I hope this helps.

Regards,

Amit

[Former Member · Accepted solution]

HI All,

Suppose i assign a credit limit of Rs 100 to a customer and already the credit exposure is Rs 50.

If iam creating a sales order of value Rs 70 system throws an error message that credit limit exceeded due to the settings in ova8 for reaction as D.(Which is correct)

But if iam creating a sales order for Rs 10 and save the sales order and then if i go change mode for the same sales order and i change the quantity in such a way that the total credit exposure becomes Rs 150 then sales order just gives a warning that credit limit exceeded and sales order can be saved.

This not correct.

So how to avoid this.

Regards,

Udai

[amit_tunara · Accepted solution]

Hi Uday,

Even if it giving just a warning message, it will surely block the order for further process. You can see the Credit status on Sales order header. After this warning, you the credit status must be blocked which in turn serving the purpose.

Regards,

Amit

[Former Member]

Dear Uday,

Please check out the Risk Category in FD32 for those customers against which you're facing the issue. Is Sale Document type and Item Category is same while Sale Order creation?? I'm sure settings aren't synced at proper level so kindly observe the same and revert back with your findings. Thanks.

[Former Member]

Hi Ammarah,

Is there any link between the overdelivery tolrence and credit limits.

[amit_tunara]

Hi Uday,

Check the assignment of Risk Category to the customer where the credit check is not happening. You can do the same in FD32.

Regards,

Amit

[Former Member]

Hi Amit,

Every thing is in palce. In fd32 risk category is assigned to customer.

udai

[Former Member]

Dear uday k,

Sorry for delayed response. We can restrict delivery based on Under/Over Delivery Tolerance %age maintained in CMR, along with control for checking over Delivery in Delivery Item category. In FD32, on the basis of customer number and credit control area we'll set the defined credit limit.

For the Warning Msg scenario, OSS Note 416637 and 706034 explains it well as this is system's standard behavior. For the desired change of Warning Msg to an Error one either you need to apply the logic in User Exit or you can modify the program SAPLVKMP at the point where system is raising a warning Msg to convert the same to an Error one. Thanks and don't forget to update with your findings.

[Former Member]

Hi Uday,

Kindly check whether the Customer is assigned to the Credit Control Area & the Risk Category is maintained in FD31.

Regards

Niladri