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B.O. 4.0 Client Tools install woes

We're using B.O. Enterprise 4.0 SP5 FP7 on our server. Locally, I use the same version of Crystal Reports to design reports to post on the server. I've recently been tasked to create a universe for one of the databases. I'm attempting to install the BO 4.0 client tools but every version I've downloaded tells me I am trying to upgrade and it can't find the 4.0 version installed.

I've tried the oldest one available on the site, 4.0 SP0 patch 10, the 4.0 SP2 and a couple others that we have that other people have installed. I haven't been able to find one that will allow me to install the Client tools so that I can then update them to the SP5 FP7 version.

Please help.

Thank you,

Eric Petersen

Tulare County Information and Communication Technology

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  • Best Answer
    Posted on Sep 27, 2013 at 11:21 AM


    please go to the SMP and download the following Packages (you can use the search to get to it)

    BI4 SP4 Client Tools Full Build:


    BI4 SP5 for Client Tools:


    Patch 7 for BI4 SP5 Client Tools:




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