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Sep 26, 2013 at 09:56 PM

B.O. 4.0 Client Tools install woes

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We're using B.O. Enterprise 4.0 SP5 FP7 on our server. Locally, I use the same version of Crystal Reports to design reports to post on the server. I've recently been tasked to create a universe for one of the databases. I'm attempting to install the BO 4.0 client tools but every version I've downloaded tells me I am trying to upgrade and it can't find the 4.0 version installed.

I've tried the oldest one available on the site, 4.0 SP0 patch 10, the 4.0 SP2 and a couple others that we have that other people have installed. I haven't been able to find one that will allow me to install the Client tools so that I can then update them to the SP5 FP7 version.

Please help.

Thank you,

Eric Petersen

Tulare County Information and Communication Technology