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ChaRM and QGM Integration- Project Cycle Phase shift error


We have configured the ChaRM and QGM Integration and activated both to same Project ( Implementation) in SAP Solution Manager ( version 7.1, SP Level 06). Now, we are simulating the Request for Change and Normal Change Process for a 4 system landscape. During this, we got an Error when we tried to pass the Quality gate "Build to Test". The error is "Phase Shift failed, Change Transaction has the wrong phase value, Phase transition from 'Development with release' to'Test'is not possible. Currently the ChaRM Project Cycle is in 'Development w/o release'phase, but we could not able to move to 'Development with release' phase via the Quality gate. Please note that we can only move through the Project Cycle phases via Quality gates in case if have activated both ChaRM and QGM for a Project in SAP Solution Manager.

Please check the attached screenshot for your reference.

Can anybody have a clue about what might be the reason for this error?

Thanks in advance.

Best Regards,

Amarendra Reddy

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1 Answer

  • Sep 27, 2013 at 05:22 AM


    yes you need to change te project cycle via Qgate. But your entire release, import TR and other processiing can be done via Charm only. check q3 here.

    FAQ on Quality Gate Management (QGM) and ChaRM Integration in SAP Solution Manager 7.1

    Here you need to change the maintenance cycle phase via Charm, Until unless you set the proper maintenance phase which sync to QGM gate phase, you cant proceed.

    please modify the maintenance cycle  via CHARM and pass the qgate.



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    • Former Member Former Member

      Hi Tobias,

      Thanks for your inputs.

      However, the issue still persists. As you have advised, i have ran the report to change back the Task list phase status to "In Development w/o release". However, after that i still could not able to move forward the status of the Project Cycle to " In Development with Release"via the Project Cycle.

      It is saying that we can only change the Cycle phase via Q-gate by obtaining the proper condition for that action.

      However I have raised an OSS message with SAP and waiting for their reply..

      Meanwhile, do you think that there is any IMG action/config where we can check how these conditions are configured when both QGM and Project Cycle are participated in Change Request Management??

      Thank you.

      Best regards,