I would like to ask if anyone knows how to customize or configure an order (in SAP CRM) so the order can have an extra status (or step).
For example, right now I have an order that has statuses "Open", "In Progress" and "Closed".
I would like to configure ODI so I can introduce another status called "In Provisioning" (for example). That is, where I can configure SAP CRM so the flow calls a new Schema Determination?
Does anyone knows how I can do it in SAP CRM?
Thanks a lot,