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Facing a error, while logging into my Ipad.

Facing a error, while logging into my Ipad.

MOB 06031

Tried to update the MobileBIService war file, still show the same error again

Experts kindly suggest

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3 Answers

  • Best Answer
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    Former Member
    Sep 23, 2013 at 07:17 AM

    HI,

    which version of IPad are you using to connect?

    also, you connecting to BI 4.0 or 4.1? which version?

    what app for mobile are you using?

    trying to login with Administrator ?

    since any upgrade you facing this issue?

    also, can you get me the output for

    http://<WebAppServerWithMobileWar:port>/MobileBIService/MessageHandlerServlet?message=GetVersion

    Regards,

    Atul B

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    • Former Member Atul Divekar

      Hi

      that was fast!! 😊

      well, ok, if the output from the URL is indeed correct, it should show a build number as well.

      But i will suggest you to redeploy the MobileBIService war file once again

      stop tomcat

      go to tomcat / webapps

      rename MobileBIService as MobileBISErvice_old

      go to tomcat/work/catalina/localhost

      remove MobileBIService

      start tomcat

      test the issue

      Regards,

      Atul B

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    Former Member
    Sep 23, 2013 at 01:51 PM

    Hi Atul,

    Kindly also refer:

    http://service.sap.com/sap/support/notes/1831081

    Regards,

    Nakul Mehta

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    Former Member
    Sep 27, 2013 at 04:26 AM

    Hi,

    This error occurs if the network where users are working does not have connectivity with the SAP BusinessObjects Mobile server. Please Check the server connection details in the application on the user's device, such as the IP address or syntax of the connection URL.


    Syntax of Connection URL


    Sever URL : http://<Server name/IP>:8080/

    CMS Name: <Server name/IP>:6400

    Regards,

    Joncy

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