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Former Member

SAP CartApproal on Blackberry without Relay Server

Hi all,

in our environment, we are using SUP 2.1.3 with the SAP Cart Approval mobile application. The Blackberry devices are using Blackberry Enterprise Server but NO relay server.

What do we have to enter in the credentials page of the app for 'Company ID'? Zero ('0') or <nothing> or Blank?

I assume, that in the application connection settings for this app, we also have to configure the 'Company ID' parameter to the same value?!

Any help would be nice!

Thank you very much in advance!


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    Former Member
    Sep 24, 2013 at 03:06 PM

    Hi Bernard,

    If you want to connect to SUP without relay server, please make sure that your BES and SUP are in the same network,

    If they are in same network you can use ip (or) hostname, port, and company id as "0" to connect to SUP.

    thanks & regards,


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    • Former Member Former Member

      Hi Bernhard,

      It means that your SUP server should be reachable from your BES server.

      You might be using relay server which is not installer/configured on default web URL path hence you would need to set relay server URL suffix through API. Ideally default relay server URL suffix is "\ias_relay_server\client\rs_client.dll" for Windows IIS based system.


      Abhishek Joshi