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author's profile photo Former Member
Former Member

Unable to unlock admin user

Hello,

we've had some problems with the Administrator account due to the fact that it was locked by the Administrator. After using the emergency sap* user to login to the Visual Administrator we couldn't unlock the administrator account.

The following error was displayed:

Unable to unlock user!

com.sap.engine.services.rmi_p4.MarshalException: Exception when trying to read the original exception.; nested exception is:

java.lang.ClassNotFoundException: com.sap.security.core.persistence.datasource.PersistenceException at com.sap.engine.services.rmi_p4.P4ObjectBrokerClientImpl.getException(P4ObjectBrokerClientImpl.java:670) at com.sap.engine.services.rmi_p4.P4ObjectBrokerClientImpl.getException(P4ObjectBrokerClientImpl.java:648) at com.sap.engine.services.rmi_p4.Call.getResultStream(Call.java:200) at com.sap.engine.services.security.remote.RemoteUserStoreInfo_Stub.writeUserProperty(RemoteUserStoreInfo_Stub.java:453) at com.sap.engine.services.security.gui.userstore.usermanagement.UserPropertiesPanel.lockAction(UserPropertiesPanel.java:532) at com.sap.engine.services.security.gui.userstore.usermanagement.UserPropertiesPanel.actionPerformed(UserPropertiesPanel.java:310)

at javax.swing.AbstractButton.fireActionPerformed(Unknown Source)

...

Caused by: java.lang.ClassNotFoundException: com.sap.security.core.persistence.datasource.PersistenceException

at java.net.URLClassLoader$1.run(Unknown Source)

at java.security.AccessController.doPrivileged(Native Method)

at java.net.URLClassLoader.findClass(Unknown Source)

...

Has anyone else seen this error?

Kind regards,

Edwin Oldenburg

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1 Answer

  • author's profile photo Former Member
    Former Member
    Posted on Sep 28, 2005 at 09:14 PM

    Hi Edwin,

    Haven't seen the error, but you can log on to the UME administration console using the SAP* user and fix the problem:

    http://<J2EE_Engine_Server>:<J2EE_Engine_HTTP_port>/useradmin

    http://myserver.mycompany.com:50200/useradmin

    Good luck,

    Imko

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    • Former Member

      Hi Imko,

      thanks for the info. But strangely the login with SAP* didn't work and I was automatically send back to the login page.

      In the meantime I've found the answer. The user was also locked in the ABAP stack, only I looked in the wrong client when I checked this for the first time.

      After unlocking this user in the ABAP stack (correct client this time) everything worked fine again.

      Thanks and Goodbye

      Edwin

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