Skip to Content
author's profile photo Former Member
Former Member

Unable to unlock admin user


we've had some problems with the Administrator account due to the fact that it was locked by the Administrator. After using the emergency sap* user to login to the Visual Administrator we couldn't unlock the administrator account.

The following error was displayed:

Unable to unlock user! Exception when trying to read the original exception.; nested exception is:

java.lang.ClassNotFoundException: at at at at at at

at javax.swing.AbstractButton.fireActionPerformed(Unknown Source)


Caused by: java.lang.ClassNotFoundException:

at$ Source)

at Method)

at Source)


Has anyone else seen this error?

Kind regards,

Edwin Oldenburg

Add a comment
10|10000 characters needed characters exceeded

Related questions

1 Answer

  • author's profile photo Former Member
    Former Member
    Posted on Sep 28, 2005 at 09:14 PM

    Hi Edwin,

    Haven't seen the error, but you can log on to the UME administration console using the SAP* user and fix the problem:


    Good luck,


    Add a comment
    10|10000 characters needed characters exceeded

    • Former Member

      Hi Imko,

      thanks for the info. But strangely the login with SAP* didn't work and I was automatically send back to the login page.

      In the meantime I've found the answer. The user was also locked in the ABAP stack, only I looked in the wrong client when I checked this for the first time.

      After unlocking this user in the ABAP stack (correct client this time) everything worked fine again.

      Thanks and Goodbye


Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.