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PS 50306 - Failed to retrieve the data source object tree for the exploration space

PostPosted: Wed Sep 18, 2013 7:51 am
Post subject: PS 50306 - Failed to retrieve the data source object tree

Dear all,

I need your help.
I'm trying to make Exploer Information Spaces available for BO users. I've created an Information Space and saved it in a public folder. But it doesnt work. I get the following message when I try to open it with my testuser:

It was not possible to open the information space.

Can't apply the object level security. (PS 50306)

Failed to retrieve the data source object tree for the exploration space { id: 45a553db-cc78-48fd-ab5a-2f46d4c03bc2, name: test_infospace, version: 2013-09-18_14.44.54.519 }.



I've given the user FULL CONTROL on universe, connection, explorer application and information space as well as the containing folder.
It does not work.
Though, when I add the user to admin group it works.

Anyone an idea?

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4 Answers

  • Best Answer
    Sep 20, 2013 at 05:51 AM

    Hello,

    In fact, that it worked when I add the user to "Universe Designer" group, I've investigated a little further. It seem's the solution ist, the user, or user group needs "Full Control" on top level for universes.

    I've now granted "Full control" on top level universes for my "All company users" group, but erased the access then on the subfolder universes, so every one see's just the universes his department-group is allowed to.

    The "full control" is only on top level an inherited no further down. But this seems to work.

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    Former Member
    Nov 01, 2013 at 05:28 PM

    Hi Everyone,

    Really interesting topic this. We're having the same problem, but with a twist.

    We do not want Everyone to see all universes in BI Suite. We therefore have Everyone set to No Access on the top level Universes but we grant specific groups access to universe folders underneath. This works really well in Webi. People can only see what they are meant to see.

    But this configuration doesn't work with Explorer. I get the error above, whether I go in as a Standard user or as a Pro licence holder.

    To get it to work, I had to set Everyone to Full Control at the top level and let this be inherited downwards. Now for sure Explorer works, but within Webi, the same user can now see all universes and run reports against it!

    I find it really hard to believe that it is not possible to provide granular access to both Webi and Explorer content at the same time.

    Any ideas? 😊

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    Former Member
    Sep 19, 2013 at 10:28 AM

    Hi,

    Try after adding users "Universe Designer" group in CMC.If it doesnt work, can you explain your security mapping on folders level.

    Utku Sancaktar

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    • Hello Nakul,

      Explorer Version is the same, Explorer 4.0, SP6P5.

      For testing I've appllied full control to the used UNX universe, the inforamtion space, the used connection and also to explorer app.

      The information space was created with admin user. Normal user should not be able to create spaces, just to explore.

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    Former Member
    Sep 25, 2013 at 04:20 AM

    Hi

    I had a similar problem.

    Please try this...this worked for me.

    CMC > click on Connections

    Navigate to the connection object, right click on the connection name and choose "User Security"

    Click Add Principle and either add the user or a group the user belongs to.  Click "Add and assign security"

    Choose the "View" access level and move to the right side.  Choose OK.

    Thanks

    Sandeep

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