EEM Connection problem

[former_member210667]

Hi,

I am facing an issue with EEM connection when doing the monitoring  in SolMan_workcenter

Steps:

  SolMan_Workcenter - Technical monitoring-EEM
I when I opend new window to check the monitoring setup  it is in red with the error, please check the below screen short:

--All my connection to SMD and the SolMan setup/EEM setup are green.

-- and also the variables entered correctly,please check the below screen short:

--I had give the right user in the variables with password and the user I had provided all the  EEM authorization. 

Regards,

Neni

[Former Member · Accepted solution]

Hello Neni,

What version of Support Package  do you have ?

Please check if some note suits you

1804025 - Corrections for EEM 7.1 SP08

1768544 - Corrections for EEM 7.1 SP06 and SP07

1703150 - Corrections for EEM 7.1 SP05

BR,

Kamil

[former_member210667 · Accepted solution]

No luck!

[bxiv]

For a SAPGUI script, I believe scripting has to be allowed at the profile level...

Do you have sapgui/user_scripting = TRUE in your default profile?  Also just to note this is from a Netweaver 7.02 system profile.

[former_member210667]

Good quess,but yes it is there already.

Is there any issue from the server side? that which is not allowing EEM to login?

[former_member210667]

Here is the EEM Monitoring UI error message :

What should be done here?

[former_member184806]

Hi Neni,

I had also faced the same problem but I did not get any proper answer. In addition there will be occasion where in the Monitoring UI the robot is shown as disconnected but in the configuration workcenter it shows as connected.

The best option which worked for me was to remove the script assignment from the robots and remove the robots from the EEM setup and then reassign the robots and scripts.

Also there is an option of to redeploy the script and I would also recommend you to try with 2-3 different scripts including both Http and SAP GUI.

Regards,

Vishal

[former_member184806]

Hi Neni,

Check the “sapgui/user_scripting" scripting parameter in RZ11 and change the value to true On the managed system.

Regards,

Vishal

[Former Member]

Hi Neni,

Server setting is maintaing in 2.2 Global setting option in EEM.

Please check the setting and try the option.

Also rerun the setup again for starting, so it will help to sove the issue .

Rg,

Karthik

[shriramcse]

Hi Neni,

Check the service file of the server where ROBOT is installed and put the entries of sapms<SID> 3600 and also check the security settings of logonpad.

Are you able to open the managed system in the system where you have installed the robot..?

Regards,
Sriram M

[bxiv]

Kind of like I pointed out in the earlier thread. 

[former_member210667]

Check the service file of the server where ROBOT is installed and put the entries of sapms<SID> 3600 and also check the security settings of logonpad.

Where is this Server file located?

How to check the logon pad security setting?

Thanks for your answers.

Regard's,

Neni

[former_member210667]

“sapgui/user_scripting" scripting parameter in RZ11  its already done

[bxiv]

Can you confirm the following item in your menu of SAP GUI?

I would also venture to guess that SAP Scripting is not enabled on the SAP GUI that the robot is running on?

http://www.erpexecutive.com/2010/12/how-to-enable-sap-gui-scripting/

[former_member210667]

All the seting are done per this thread and re-configured the  EEM, and please let me know how to enable SAPGUI inthe above step?

[shriramcse]

Hi Neni,

Change the below settings in the logon pad in the server where you have installed the Robot.Also correct entry in service file to sapms<SID> 3600/tcp i have missed it in my previous comment.

Are you able to open the managed system from the logon pad without any issues..?

Regards,

-Sriram

[former_member210667]

its already done and I am able to run the script in the managed system where the robot is installed

but not sure where I need to change this  service file to sapms<SID> 3600/tcp?

Thanks.

[shriramcse]

Hi Neni,

If you are able to open the managed system from the sapgui then no issue with connecting to system.

Is your robot installed on the same managed system ..or in a different one..?

Are you able to view Business transaction (XML files) inside the temp folder of robot..?

Regrads,

-Sriram

[former_member210667]

In Btw i tryed to remove the SDM and trying to reconfigure but it says "

Error Occured Calling Web Service.;Error when calling SOAP Runtime functions: <SOAP_FAULT xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"><faultcode>SOAP-ENV:Client</faultcode><faultstring>List of servernames must contain at least one entry</fa

[former_member210667]

Not able to add the SMD to the EEM getting this error

Error Occured
Calling Web Service.;Error when calling SOAP Runtime functions: <SOAP_FAULT
xmlns
OAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"><faultcode>SOAP-ENV:Client</faultcode><faultstring>List
of servernames must contain at least one entry</fa

[shriramcse]

Hi Neni,

Restart the ROBOT and try to remove it.

[former_member210667]

After restarting SAP SMD agent issue is solved.

[former_member184806]

Hi Neni,

Told you so 10 days ago, anyways it may also happen in future that in Monitoring UI the robot shows disconnected but when you check the agent it is connected. There are a few issues in EEM for which you dont get proper solution.

Best thing is either redeploy the script (there would be a button for that) then reassign the robots if the first option does not work.

Regards,

Vishal