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How to configure email addresses in PI for error handling?

Hi Experts

    Is it possible to configure external email addresses in PI? I want to handle system errors in PI and send email to configured email addreses.

    I know there is alert configuration via ALRTCATDEF but there we need userid and this userid should be created in PI system.

    it is cumbersome to create userids every time a new email address has to be added.

   is ALRTCATDEF the only option? Is there any other easy way in PI where we can just configure email address easily. 

   kindly help.

Thanks

Gopal

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4 Answers

  • Best Answer
    Sep 19, 2013 at 12:50 PM

    Hi Gopal,

    There is no other way except having a Distribution List (Group of IDs) in the SU01 of the username profile.

    Instead of creating the users all the time, create one user and have the email ID as Distribution List, this Distribution List can be edited by you whenever you want without any tedious step like creating a user.

    And as far as i know, this can be done only using ALRTCATDEF Transaction code.

    Regards,

    Nitin

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    Former Member
    Sep 18, 2013 at 05:43 AM

    Hi Gopal,

    Instead of writing user id each time.can you just create one team id/distribution list and same distribution list you insert in alert configuration.

    Advantages of using ditribution list:-

    You dont have to insert every time new user in list in alert configuration.

    If any user is added or removed it will be at distribution list which you can do it easily.You dont have to go to alert configuration each time.

    Regards,

    Abhi

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    • Yes I did the same. Saved DL. Reopened SO23 and saw that DL that I have created really exists.

      But still getting the same error in ALRTCATDEF. It is expecting only userid in fixed recipient.

      Not sure how it really worked for you. I am doubtful of that.

      What might have happened is that you might have created a user with the same name as your DL.

      It's impossible to work in ALRTCATDEF otherwise. Please recheck your scenario and confirm.

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    Former Member
    Sep 18, 2013 at 06:06 AM

    Hi Gopal,

    Is it possible to configure external email addresses in PI? I want to handle system errors in PI and send email to configured email addreses

    yes you can.

    please refer below thread

    http://scn.sap.com/thread/1052648

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  • Sep 18, 2013 at 06:19 AM

    Hi Gopalkrishna,

    Also you can check  Debashish Roy's answer in this thread http://scn.sap.com/message/10454436#10454436

    Regards.

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