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dis+work.exe getting down while installing SAP PI 7.3 (Ehp1) on Windows 2008 r2 and Oracle

phanikumar_akella
Participant
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Dear Experts

I am trying to install SAP PI 7.3 (Ehp1) dual stack on Windows 2008 r2 and Oracle. 29 out of 52 step is getting failed (starting instance) as dis+work.exe is getting down. Attaching dev_disp log file. Please advise me on this.

Thanks

Phani

Accepted Solutions (0)

Answers (8)

Answers (8)

former_member185239
Active Contributor
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Hi Akella,

You need to follow the below steps.

1. Stop and start the oracle (In case you face any issue paste the error)

3. Check the alert<SID>.log(also pastes the content)

Follow the below link to check the network issues.

http://www.dba-oracle.com/t_ora_3113_end_of_file_on_communication_channel.htm

With Regrads

Ashutosh Chaturvedi

phanikumar_akella
Participant
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Hi Ashutosh

PFA alert_<sid>.log. I have restarted system couple of times. Still same issue. I have also attached the error logs I could see in sapmmc. I am running this machine on 8GB. Is there any issues with memory. I could see memory and paging sections in red color in sapmmc.

Thanks

Phani

Former Member
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Hi,

As per the alert log.

1) The resolution is to Add additional log group and/or Increase size of redo logs

2) To fix the problem you could increase the value of SQLNET.INBOUND_CONNECT_TIMEOUT on the listener.ora and the sqlnet.ora file located on the server side.

As mentioned in the note.

1825339 - PCM dataloader does not move data from staging to main tables

Your system is not PCM but this is oracle related alert.

Thanks

Rishi Abrol

Former Member
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Hi Phani,

Perform kernel upgrade. It worked for me.

Regards,

Sudheer

phanikumar_akella
Participant
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Hi Sudheer

I am not a Basis person. I have a question. Server not yet installed complete. I mean out of 50 steps, installation got stuck at step number 29. Can I do a Kernel upgrade at this moment.

Former Member
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Hi,

Can you please check the env for ssfs.

B  read_con_info_ssfs(): DBSL supports extended connect protocol

B    ==> connect info for default DB will be read from ssfs

N  RSecSSFs: Configuration value "rsec/ssfs_datapath" from profile explicitly overwritten by different value in environment variable RSEC_SSFS_DATAPATH [rsecssfs.c 3693]

N  RSecSSFs: Configuration value "rsec/ssfs_keypath" from profile explicitly overwritten by different value in environment variable RSEC_SSFS_KEYPATH [rsecssfs.c 3701]

N  RSecSSFs: Configuration value "rsec/ssfs_datapath" from profile explicitly overwritten by different value in environment variable RSEC_SSFS_DATAPATH [rsecssfs.c 3693]

N  RSecSSFs: Configuration value "rsec/ssfs_keypath" from profile explicitly overwritten by different value in environment variable RSEC_SSFS_KEYPATH [rsecssfs.c 3701]

N  RSecSSFs: Configuration value "rsec/ssfs_datapath" from profile explicitly overwritten by different value in environment variable RSEC_SSFS_DATAPATH [rsecssfs.c 3693]

N  RSecSSFs: Configuration value "rsec/ssfs_keypath" from profile explicitly overwritten by different value in environment variable RSEC_SSFS_KEYPATH [rsecssfs.c 3701]

C  Prepending D:\usr\sap\PRD\DVEBMGS00\exe to Path.

C  Register application info.

C  Oracle client version: 11.2.0.3.0, (dbsl 720 081211, UNICODE[2])

C  Detailed Oracle client (patch) info not available.

C Tue Sep 17 18:19:58 2013

C  Client NLS setting (by OCINlsGetInfo(con=0)): 'AMERICAN_AMERICA.UTF16'

C  Connecting as SAPSR3/<pwd>@PRD on connection 0 (nls 0) ... (dbsl 720 081211, UNICODE[2])

C  Attaching to database server PRD (con=0, svchp=0769D130, srvhp=14E90E90)

C  Starting user session: OCISessionBegin(con=0, usr='SAPSR3', svc=0769D130, srv=14E90E90, usr=14E9DAE0)

C Tue Sep 17 18:20:59 2013

C     OCISessionBegin(OCI_DEFAULT) failed with SQL error 3113:

C     ORA-03113: end-of-file on communication channel                                                                          

C  Server handle (con=0,svchp=0769D130,srvhp=14E90E90) detached

C  *** ERROR => CONNECT failed with sql error '3113'

Please check the below note.

Note 1639578 - SSFS as password storage for primary database connect

Please also check the current kernel version and see it supports ssfs or try to deactivate it and then try to start the system.

Thanks

Rishi Abrol

Former Member
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Absolutely you can do it. Provide me disp+work screen shot. I will provide the path of kernel files to download.

phanikumar_akella
Participant
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Dear All

Its a brand new installation I am performing on a my system. Not sure why Installation got into so many issues. Am I using any incompatible java version or Oracle etc?

Thanks

Phani

Former Member
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Hi Mate,

I check the Pam and it stats that.

ORACLE 11.2 64-BIT + WINDOWS SRV 2008 R2/X64 64BIT

SAP JVM 6.1

maintained until

31.12.2020

WINDOWS SRV 2008 R2/X64 64BIT

maintained until

14.01.2020

:

If using all the above things it should be all good.


Thanks

Rishi abrol

Former Member
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ANSWER IS SIMPLE 8*3=24GB SO IN THE I THINK U KNOW THE LOCATION OF VIRTUAL MEMORY SETTINGS , IN THE INTIAL SIZE U PUT8200 , MAX SIZE U PUT 30000-35000 OK UR WISH MINIMUM IS 30000 UR INSTALLATION WILL BE SUCCESFULL I RECOMMEND TO GO FOR A FRESH INTSALLATION BCZ IN THE MIDDLE EVEN IF U CHANGE  APPLICATION SERVER WONT TAKE THOSE CHANGES SO BETTER TO MAKE  A FRESH INSTALLATION ALONG WITH THE OS AND MORE OVER DID U CONFIGURE VIRTUAL LOOP BACK ADAPTER AND ASSIGN A IP FOR IT AND UPDATE IN SYSTEM32/DRIVERS/ETC/HOST FILE ALONG WITH IP AND HOSTNAME OK

phanikumar_akella
Participant
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Hi All

Changed page size of 😧 drive to 30000. Oracle listener is in automatic mode and running from the beginning. Restarted server couple of time. Still I am getting this error. Please advise. Attaching dev_ms log file.

Former Member
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IT WILL BE STARTED YAA ITS OK  BUT U NEED TO CHANGE FROM MANUAL TO AUTOMATIC  AND VIRTUAL MEMORY SHOULD BE ABOVE 30000, FRANKLY SPEAKING VIRTUAL MEMORY SHOULD BE 3 TIMES OF MAIN MEMORY BUT U CAN KEEP ABOVE THAT IN ORDER TO START UR JAVA ENGINE AND EVERYTHING BCZ IN JAVA SERVER PROCESS 0 WILL TAKE 1.5TO 2 GB OF RAM WHILE STARTING THAN WHAT ABOUT THA APPS ABAP PROCESSES AND ALL THESE SO U NEED  ABOVE 6 GB OF RAM

Former Member
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DID U PUT TO AUTOMATIC START OF SERVICE  AND TRY SAPOSCOL IS STARTED OR NOT WICH COLLECTS THE ALL MEMORY RELATED PARAMETERS BY THE WAY WHAT IS UR RAM SIZE U NEED ATLEAST 6GB TO INSTALL PI 7.3 BCZ JAVA TAKES 4GB OF RAM THAN WHAT ABOUT OS AND ABAP MAKE SURE UR RAM IS ABOUT 6BG HAVE U SET THE VIRTUAL MEMORY ABOVE 30000 MB

phanikumar_akella
Participant
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Hi Pavan

My Ram is 8 GB. I have provided details of page size. I think I have given 12000. Can you please check that and provide your recommendations. Thanks in advance.

Former Member
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Hi Phani,

Perform the steps as Pawan said. If issue still persists, perform kernel upgrade.

Alternate way to start listner --- Go to command prompt and execute command "lsnrctl start" without quotes.

Regards,

Sudheer.

Former Member
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hi phani kumar  in run go to services .msc  their you can find oracle listernner by default it will in manual start , double click on it and put it to automatic and restart the service , the itself means the db connectivity is loss so  all the w.p got  died  if u started leistener in automatic mode than it wont loss any connection ok doit and let me know it worked or not

phanikumar_akella
Participant
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Hi Pavan

Thank You. I have done these changes ( starting oracle listener) immediately after installing oracle database. I have checked again now to confirm that listener is running fine.

jimguo
Advisor
Advisor
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Hi,

*** DP_FATAL_ERROR => DpWPCheck: no more work processes

*** DISPATCHER EMERGENCY SHUTDOWN ***

means all work processes died. Please check dev_w* to see why work processes stopped.

Thanks.

Jim

phanikumar_akella
Participant
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Hi Jim

Thanks for your quick response. I am a PI developer trying to install latest PI 7.31 server. I am attaching dev_w0 logs and also the paging details. Is there any issue with the page size settings. My system is having 8GM Ram.

Also below is the java version I have installed in my Windows 2008 R2 server.

java version "1.4.2_17"

Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.2_17-b06)

Java HotSpot(TM) 64-Bit Server VM (build 1.4.2_17-b06, mixed mode)

Thanks

Phani

phanikumar_akella
Participant
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Attaching sapinst.log and also installation error screenshot.