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Sep 17, 2013 at 05:02 AM

Regarding- Activating Category Fields in tab for Service Request

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Dear All,

What configurations or settings are required to activate the category fields in the subject tab( screen shot attached below)

The category fields under the reason tab are activated through categorization schema(screen shot attached) however what settings or configurations are required to activate the category fields in the subject tab.

Kind Regards

Atul

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