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author's profile photo Former Member
Former Member

Exchange profile user id locked

I was in the process of implementing OSS note 721548. This note deals with changing the XI service user passwords in your R/3 and j2ee system for XI 3.0. I had our administrators change the XISUPER password in the ABAP side using SU01. When going through the oss note process we can no longer get into the exchange profile.

I have logged on with the xisuper user id. The message we keep getting is:

User is locked. Please notify the person responsible

com.sap.rprof.dbprofiles.DBException

When we check in the R/3 side the xisuper user is not locked. We are not sure where to unlock this user. Any user id that I try it states that it is locked.

Any ideas?

Thanks,

Jim

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2 Answers

  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Sep 27, 2005 at 10:47 PM

    Option 1: Use J2EE_ADMIN to logon http://<host>:5<sysnum>00/exchangeProfile

    Option 2: Use J2EE_ADMIN to logon http://<host>:5<sysnum>00/useradmin and unlock XISUPER.

    I do not think you need to restart the system, but it works sometimes.

    regards

    Shravan

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  • Posted on Sep 27, 2005 at 10:45 PM

    Hi Jim,

    what happens when you log on to the ID or ID with XISUPER ?

    I'm not sure if this will help but when installing XI

    and creating XISUPER sap installtion guide says:

    "4. You must restart the J2EE engine to transfer the user creation to the J2EE immediately."

    so maybe you have to do it after the pass change too?

    Regards,

    michal

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