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Former Member
Sep 12, 2013 at 07:07 AM

SLA implementation at Access Request


Hi everybody,

We would like to implement an SLA scenario at Access Request Management. We would neither implement implement CUP Review nor SoD Review. We would like

1. to send a reminder email to any approver who does not execute the approval / rejection of a request since more than 2 days and

2. to send an escalation email to any approver and the Risk Manager in addition.

Unfortunately we don't find any way for implementation. So, if there might be someone who already have prepared such a scenario, please us know, how.

Thanks therefore.