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author's profile photo Former Member
Former Member

Capturing Dashboards error messages

Hi all,

Quite new to BO. I'm trying to capture any error message (not just the error code or error type, but the entire error message verbatim) Dashboards may throw while it's being run. Any advice/tip would be appreciated.

Thanks,

Will

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3 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Jul 21, 2014 at 06:33 PM

    Hi William,

    Error messages related with dashboards can be captured in the bo server trace files. By default bo server traces are generated in the logging directory.

    You can set tracing on dashboards processing and/or cache services to capture the errors and to do a root cause analysis for the error.

    Regards,

    Niraj

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  • author's profile photo Former Member
    Former Member
    Posted on Sep 11, 2013 at 08:18 AM

    Hi,

    What Kind of Error your are getting,please share the screenshot \

    Regards

    NK

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  • author's profile photo Former Member
    Former Member
    Posted on Jul 22, 2014 at 04:28 AM

    Hi William,

    Firstly for this error message confirm the universe you are using .

    Try re-publishing the universe to the repository and test the dashboard.

    For tracing the error logs you could use a fiddler tool. This tool is a tracing tool which captures http request.

    You would get a free version of this tool on fiddler2.com.

    Apart from this as Niraj suggested, you could capture the dashbpard procesing server logs.

    Following is the note which would provide you the details of it.

    1804748 - How to enable tracing on Dashboards server.

    The captured dashboard processing server logs you would get in the following location.

    BO installation folder\ logging.

    Let me know if the above information was helpful.

    Regards,

    Noopur

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